SHIPPING & RETURNS
Shipping Policy
All items are printed and shipped on-demand, and depending on the type of product and volume of order will typically take 5 to 30 business days to process.
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Shipping costs are calculated based on the weight and destination of your order and will be displayed accurately during checkout.
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Once your order ships, you will receive a tracking number via e-mail to monitor its progress.
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Wrong Address Provided:
If you (the customer) provide an address that is considered insufficient by the courier, the shipment will be returned to us. You (the customer) will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).
Important Considerations:
Potential shipping delays may occur due to high order volume or unforeseen circumstances with weather, courier issues, or address confirmation problems.
Return & Refund Policy
Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
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Returns & Exchanges:
We do NOT accept any returns for buyer’s remorse or size exchanges due to the nature of the made-to-order supplier, Printful, Inc.
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Refunds:
We do NOT refund orders for buyer’s remorse, due to the made-to-order nature of our supplier, Printful, Inc.
We only offer refunds for damaged or defective products.
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In the event you receive a damaged or defective product upon delivery - Please contact us via our CONTACT page, within 30 days after the product has been received, and provide all the required information. Please upload and submit a picture of the damaged or defective product in the CONTACT FORM as well. Once the request is submitted you will receive an e-mail providing further instructions and address location to send your damaged or defective product(s) to in order to process your refund.
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PLEASE NOTE:
Failure to follow ALL of the steps outlined above will result in a denial of
your refund for your damaged or defective product(s).
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We thank you for your patronage and understanding.
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